On Wednesday 9th December Mark Two won the award for the 'Best use of Technology in Customer Service' at the National Customer Service Awards in London. This is a fantastic result for Mark Two!

A press release say's it all...'An amazing year at Home Delivery Specialist Mark Two has been topped off with scooping a National Customer service award last night (wednesday 9th December) at the customer service 'Oscars' held at the Grosvenor House Hotel in London. Beating other finalists Manchester Airport, Aviva and Thames water, Mark Two were recognised for their 'Best use if Technology' in providing customer service to their customers. The award was won for revolutionizing home delivery, allowing consumers to log into a website using their telephone number on the day of delivery and giving consumers the ability to see to the minute when their deliver is due to arrive. Their entire fleet are connected to their SAP ERP solution and thus provide real-time accurate updates to the consumer for the time of delivery. Consumers are bowled over by the experience and regularly write into praise the system. Consumers no longer need to wait in for hours or take whole days off work for deliveries. Mark two are fanatical about customer service, they are a family business that's run by professionals who understand that customers and consumers have more choice now than ever before. The business invests hugely in customer service. Mark Two joint MD HOPPY who was at the awards ceremony last night paid tribute to everyone at the company.